First Credit Management Ltd - UK Debt Collection

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Nationwide Debt Collection & Trace Investigation

Philosophy

Our philosophy is to provide the maximum performance to cost ratio within the debt collection industry thereby providing our clients with the highest attainable net financial returns. This is being achieved by constant analysis of the key aspects of our operation and by continued investment in people and technology.

All processes and activities are carried out in full compliance of all the current relevant legislation to the Collections industry.

Additionally, we fully conform with the Office of Fair Trading Debt Collection Guidelines and the Credit Services Association Code of Practice.

CSA Member

We are full members of the Credit Services Association and fully abide by their Code of Practice which you can download here (PDF).

Debtor Area


	If you have received correspondence from us (or our appointed Solicitors) then it is vital that you clear your account immediately to prevent further action being taken against you. The following payment options are available to you: Pay online via our secure web server here Telephone our call centre on 01386 425400 with your debit/credit card details Send your cheque/postal order to us at: First Credit Management Ltd Fountain Court, Vale Park Evesham, Worcs WR11 1LS IMPORTANT: If you are unable to pay immediately and in full please do not ignore our letter as your debt will not simply disappear. Contact us immediately on (+44) 01386 425400 so that we can discuss with you the possible payment alternatives. Please be aware that we do not send repeated reminders prior to considering further action. If we do not receive a response from you then we will consider either arranging for one of our Agents to call at your last known address to collect payment from you, or to trace your current whereabouts. We will also consider commencing County Court proceeding against you which may lead to your possessions being repossessed and/or part of your wages being deducted directly by your employer. If you are unable to pay in full then you will be required to complete an Income & Expenditure statement which can be downloaded here. The above download is in Microsoft Word format. If you dont have Word then you can download Word Viewer 2003 from Microsoft (free) here.